Introduction to Working With Cultural Difference
This two day course introduces skills and strategies for communicating and working effectively across cultures with a focus on working with Aboriginal and/or Torres Strait Islander people and cultures. This program will assist non-Indigenous people who are working long-term or short-term in indigenous settings. Many Indigenous Australians working in mainstream public sector settings have also found this program provides practical frameworks to improve their work.
Learning Outcomes
Participants will:
- Explore fundamental areas of cultural difference in core values between their own and Aboriginal and/or Torres Strait Islander cultures
- Formulate strategies to accommodate these differences
- Develop knowledge of important differences in Aboriginal and/or Torres Strait Islander and Anglo-Australian manners, communication styles and protocols of sensitive communication
- Identify potential areas of miscommunication and how to address them
- Discuss reasons why Anglo-Australian and Aboriginal and/or Torres Strait Islander perspectives of contact history are so fundamentally different and outline the major historical periods and landmarks in our shared history
Modules*
- Culture
- Models of cultural difference
- Rapport and networks
- Intercultural communication
- History
- Diversity and cultural change
- Language
- Stereotypes
*Modules and course content can be tailored to meet the needs of the organisation and participants.
Materials
A comprehensive workshop handbook is provided including readings and references as well as exercises for both personal and group use.
Further information
Please contact us for detailed information and pricing
If you would like a printable version of this course outline, you can download one here (pdf).